I am qualified to Level 3 Certificate in Counselling Studies and have completed training with the Samaritans. These experiences have significantly enhanced my active listening skills, allowing me to provide effective support to those in need.

During my six years at Citizens Advice, I have had the privilege of assisting individuals from diverse backgrounds and age groups, addressing a wide range of presenting issues. I have supported clients facing both physical and mental health challenges, which has allowed me to cultivate a deep sense of empathy and engage meaningfully with those in distress.

Alongside my career experiences in providing support across a diverse range of issues, my personal experiences allow me to offer specific and empathetic support in several key areas:

• As a carer of an autistic family member, I can offer a compassionate and understanding ear to both autistic adults and parents/caregivers of autistic children.

• Through my personal journey, I have navigated the challenges of PTSD stemming from childhood trauma and this lived experience enables me to connect with others navigating similar paths.

• As someone deeply rooted in the Christian faith, I can approach conversations about beliefs and faith with genuine respect and compassion. Experiences of my personal journey of faith allows me to connect with others navigating through their own spiritual paths.

Accessing therapy can be daunting, but I strive to create a friendly and approachable environment. I will work to quickly put you at ease, ensuring you feel welcome and safe, as you talk about the challenges you are experiencing in confidence.